Turn complexity into clarity with our Advanced Universal Credit training:
What will you learn?
1. Understand the structure and six core elements of Universal Credit.
2. Identify eligibility criteria and migration pathways from legacy benefits.
3. Recognise how employment, savings, and capital affect UC entitlement.
4. Navigate work conditionality groups and sanctions.
5. Support individuals with complex needs through practical knowledge and signposting.
Course contents highlights:
• Universal Credit migration: natural, voluntary, and managed
• Eligibility rules and exceptions.
• UC elements: standard, child, childcare, carer’s, LCWRA, housing
• UC and employment: work allowances, taper rates, self-employment
• Pay cycles and their impact on UC payments
• Work conditionality groups and sanctions
• Making a claim and supporting people with complex needs
• Challenging sanctions and accessing hardship payments
This course is ideal for:
• Welfare rights advisors
• Housing officers
• Support workers
• Case managers
• Anyone supporting clients with benefits and welfare issues
After this course, you will:
• Gain expert knowledge to support clients effectively.
• Improve outcomes by preventing crisis situations.
• Apply learning to real-life scenarios through case studies.
• Understand and challenge UC decisions and sanctions.
• Join a trusted and impactful training programme.
This course is CPD Accredited. Trainees will receive a CPD Certificate and 7 points following course completion.
Customer reviews
‘‘Gareth conducted a great training session, he is engaging and his training style is highly effective. He ensured all questions were addressed thoughtfully and without making anyone feel silly. I found the session to be very enriching.’’ – Emma, Finance, Benefit and Debt Advisor for Ingeus.
‘‘The content is very helpful and the Trainers energy and real life experience brought the training to life’’. – Rob, Employer Solutions Consultant for Fedcap.
‘‘Gareth explained everything in great detail and answered any questions I had. He made the course fun and interactive with the quizzes and case studies.’’ – Laura, Social Welfare Advisor for Citizens Advice Gateshead.
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