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Benefits for Older People

This soon to be CPD-accredited full-day course provides a comprehensive introduction to the UK welfare system as it relates to older people. The course explains the eligibility, application process and rates of current welfare benefits that apply to older people including the state pension, Pension Credit, Winter Fuel Payment or Attendance Allowance (as well as many others). The course also covers in detail the extra support available to those who receive Pension Credit (or other benefits) as well as how changes in circumstances like going into hospital or residential care can impact on a person’s benefit entitlement.

Making a Homeless Application

Making a homelessness application can be complex, and many people facing homelessness struggle to navigate the legal process or challenge incorrect decisions. This CPD-accredited course gives professionals the knowledge and confidence to support clients through the homelessness application process under Part VII of the Housing Act 1996.

Through a combination of practical examples, case studies and interactive exercises, participants will learn how homelessness applications work in practice, how local authority duties operate, and how to identify and challenge common issues such as gatekeeping, incorrect priority need assessments and flawed decision-making.

By the end of the session, you will have a clear understanding of the legal framework, the rights of applicants and the practical steps needed to achieve better outcomes for people at risk of homelessness.

An Introduction to Access to Work

This CPD-accredited course provides a comprehensive introduction to the UK Government’s Access to Work scheme, which helps people with disabilities and long-term health conditions to start or stay in employment. The course explains eligibility, the application and assessment process, and the types of support available, including funding for adjustments, specialist equipment, and mental health support. It also covers employer responsibilities and cost-share agreements.

An Introduction to Debt

This CPD-accredited course provides professionals with the knowledge and confidence to support clients facing debt challenges. It covers priority and non-priority debts, secured and unsecured loans, enforcement processes, and practical strategies for budgeting and income maximisation. The course also explores debt solutions such as Debt Relief Orders, IVAs, Bankruptcy, and token payments, helping frontline staff guide clients towards sustainable financial stability.

Understanding Disability Living Allowance for Children

This CPD-accredited course provides professionals with the knowledge and confidence to support families applying for Disability Living Allowance (DLA) for children. It covers eligibility, the care and mobility components, the application process, and how to challenge decisions, ensuring frontline staff can guide families effectively and improve outcomes.

An Introduction to Personal Independence Payment

This CPD-accredited course provides professionals with the knowledge and confidence to support clients through the PIP process. It covers eligibility, the application process, understanding the 12 PIP descriptors, and how to challenge decisions. The course also explores additional benefits linked to PIP, helping frontline staff improve outcomes for clients with long-term health conditions or disabilities.

The Welfare Benefits System

This CPD-accredited course provides a comprehensive overview of the UK welfare benefits system, including means-tested and non-means-tested benefits, statutory and contributory benefits, and legacy benefits transitioning to Universal Credit. It equips professionals with the knowledge to identify eligibility, understand payment structures, and support clients through changes in circumstances, including migration to Universal Credit.

An Introduction to Universal Credit

This CPD-accredited course provides professionals with a clear understanding of Universal Credit (UC), its six elements, and the processes involved in making and managing a claim. It explores the impact of migration from legacy benefits, conditionality requirements, sanctions, and practical steps to support clients through the UC journey.

Universal Credit (Advanced)

This advanced training course is designed for professionals working on the frontline of welfare support. It provides in-depth, practical knowledge of Universal Credit (UC), helping staff confidently support clients through complex benefit systems.

Carers and Caring Matters

This training course is designed for professionals supporting carers and individuals with care needs. It provides a deep understanding of the benefits system, carers’ rights, and practical support options, helping frontline staff better advise and advocate for carers in their communities.

Challenging Welfare Decisions

This CPD-accredited training equips professionals with the knowledge and tools to challenge welfare benefit decisions effectively. Covering Mandatory Reconsiderations, Appeals, Supersessions, and Complaints, the course helps frontline staff navigate complex processes and advocate confidently for clients facing benefit-related challenges.

Prisoners and Welfare Benefits

This CPD-accredited course equips professionals with the knowledge and confidence to support prisoners, prison leavers, and their families with welfare benefits and housing. It covers the impact of imprisonment on benefit entitlement, Universal Credit claims, conditionality, and sanctions, as well as practical steps for homelessness prevention and reintegration. The course also explores specialist benefits for disabled prisoners, older prisoners, and families, alongside real-life case studies and practical checklists.

Housing and Homelessness

This CPD-accredited course equips professionals with the knowledge and confidence to support clients facing housing challenges or homelessness. It covers tenancy types, legal rights and responsibilities, eviction processes, and homelessness legislation, including prevention and relief duties. The course also explores welfare benefits linked to housing and practical steps to sustain tenancies.

Immigration and Benefits

This CPD-accredited course provides professionals with essential knowledge on how immigration status affects access to welfare benefits and housing support in the UK. It covers eligibility rules, recourse to public funds, the EU Settlement Scheme, and support for asylum seekers.

Understanding Stress and Mental Health

This CPD-accredited course explores the impact of stress and mental health on individuals and organisations. It provides practical strategies for recognising stress, understanding its triggers, and managing its effects. The course also covers resilience-building techniques, common mental health conditions, and the “Five Ways to Wellbeing,” equipping professionals with tools to support themselves and others effectively.

Self-Employment & Welfare Benefits

This training course is designed for professionals supporting individuals who are self-employed or considering self-employment. It provides a comprehensive understanding of the welfare benefits system, including Universal Credit, the Minimum Income Floor, and other financial supports. The course equips frontline staff with the knowledge to advise and advocate effectively for self-employed clients navigating complex systems.

Disability Rights

This workshop provides a practical understanding of disability rights under the Equality Act 2010 and related legislation. It explores the different types of disability discrimination, the legal obligations of employers, service providers, and public bodies, and the steps needed to ensure inclusion and accessibility. Participants will also learn about available support and remedies for those affected by discrimination.